We want you to be impressed with not only our products, but also by the whole journey of ordering, shipping and receiving the order. That is why we aim to deliver your order in a quick and convenient way.
You should expect to receive your order within 3-5 business days of dispatch or less depending on your selected shipping option at checkout, however certain destinations may take longer, we will send you updates on your shippment as it progresses. If your parcel does not arrive within the provided timeframe, please contact us at [email protected]
We offer free shippings on orders over £99.
We want you to be completely satisfied with your purchase. In the unlikely event that one of our products does not meet your expectations, it is our priority to deal with your concerns quickly, efficiently and fairly and to be completely transparent. We will do whatever we can to solve your problem in a fair, ethical and compassionate manner.
We undertake to refund you (excluding shipping costs) for any product delivered that is faulty or is in a damaged condition due to shipping. If you wish to return a faulty or damaged product, please email us on [email protected] prior to returning the damaged goods and we will get it sorted.